Best-in-class website search, filtering, and optimization
July 30, 2021

Best-in-class website search, filtering, and optimization

Jeff Thomas | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Algolia

Algolia is our exclusive solution to power website search, merchandising of product listing pages, and supporting A/B testing and optimization within these areas. We have integrated Algolia into our web analytics to provide visibility into the top customers' searches to help further define our strategy to optimize the user experience on our website for our customers. Algolia integrates exceptionally well into Adobe Magento, allowing us to take advantage of Algolia's best-in-class site search and product listing optimization without developing and integrating another custom solution. Algolia works exceptionally well within our headless PWA implementation, providing our developers with a seamless tool to support through our iterations.
  • Customer engagement and support
  • Integration with Adobe Magento
  • Performance measurement and user experience optimization
  • Lack of user-friendly interface to administer changes by marketing/merchandising team members. Some development and technical support is needed.
  • Simplicity control and flexibility around the filtering capabilities. Changes must be supported through iteration. No visual editor within the standard version.
  • Limits on team member accounts.
  • Site search
  • Site filtering
  • A/B testing and analytics
  • Compatibility within a headless web environment
  • Ability to quickly improve step and order conversion within our website
  • Ability to automate query suggestions enhancing user experience
  • Ability to create very focused customer rules to align our UX with customer needs
Algolia works well in tandem with Magento and provides a large number of tools and features that provide greater control and adaptability as compared to other solutions we reviewed. Algolia has demonstrated its commitment to continual innovation, providing access to next-gen capabilities that are not readily available on other platforms. Algolia supports a fast, fluid mobile-first user experience and is able to allow us to quickly adapt our facets to create new categories within our website experience.

Do you think Algolia delivers good value for the price?

Yes

Are you happy with Algolia's feature set?

Yes

Did Algolia live up to sales and marketing promises?

Yes

Did implementation of Algolia go as expected?

Yes

Would you buy Algolia again?

Yes

Algolia is best suited for large-scale enterprise e-commerce websites. Not useful to smaller-volume companies with limited scale and traffic. Companies will need scale to be able to justify the investment into a robust site search platform like Algolia.

Algolia works well within organizations that have an established development team and/or outsource development/support organization. Technical dependencies can be a barrier without adequate development support.