AlienVault - Extraterrestrial Excellence
Updated June 12, 2017

AlienVault - Extraterrestrial Excellence

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with AlienVault USM

Alienvault USM is being used on an organization-wide basis to help secure and log our entire environment. Our decision to move forward with the USM solution was driven primarily by the need for logging and vulnerability assessment related to PCI compliance.
  • Unified is a strong word for the AlienVault platform. I refused to muddle with 15 different software applications that I have to review every day for basic information.
  • The customization takes awhile to learn but is advanced enough to let you really make the software your own. It is nice to have the ability to do advanced changes that can alert me on changes that are important to my organization.
  • The USM console is basic enough that other professionals can make their way around and find information, but is advanced enough to provide high levels of detail for monitored objects.
  • AlienVault is capable of recording TOO much information. Sometimes it is hard to sort out and not become complacent with the large amounts of information to siphon through.
  • I feel like USM should become a full time job for me to monitor. Sometimes it seems like ignorance really is bliss and knowledge of what is happening can be terrifying.
  • I have been able to fill the hard drive of my USM a few different times and there is not a web driven way to offload the logs.
I was able to use AlienVault's fully functional trial to proof of concept a solution to fit every missing compliance issue we had after our PCI audit. Though ManageEngine has robust options and Netwrix is a fantastic auditor, they were unable to fulfill my needs.
AlienVault is well suited to fill any compliance needs that require multiple different facets. I use it for vulnerability scanning, logging, intrusion detection/notification, and alarming.

If you only need one particular option that USM provides you might be able to get by with a cheaper solution.

AlienVault USM Implementation

The implementation went very well with the exception of a 3rd party plugin that was built by our installer which caused our disk drive to fill because it did not properly rotate logs. Since the installer was recommended by Alienvault they do take the rating hit down to 9.