Overall Satisfaction with AlienVault USM
We use AlienVault in our organization to monitor the environment of our clients, all the way from reviewing suspicious activity to performing server health-checks and behavior.
- Great documentation.
- Overall good support.
- Nice UI.
- UI can be wonky at times.
- Log search from the SIEM UI is quite troublesome as every filter applied performs the search again.
- Some features can stop working seemingly out of nowhere, requiring contacting support.
AlienVault USM is considerably more user-friendly, but it does fall short with the search functionality that a query language offers when looking for specific logs/statistics/data.