Support Is Second To None! Highly Proficient And Efficacious For Improving Sending Reputation 180 Degrees!
April 13, 2022

Support Is Second To None! Highly Proficient And Efficacious For Improving Sending Reputation 180 Degrees!

Joe George | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Allegrow - Inbox Placement Platform

We use Allegrow to warm up our email domain and IP to improve sender reputation and deliverability!
  • Warms up emails quickly
  • Emails land in inbox
  • Protects reputation if hit with spam complaints or bounces
  • Support answers questions in-depth
  • Support queue on average is 24 hours
  • Detailed instructions for setup
  • It would be nice to have unlimited email domains connected for my plan instead of 5
  • Dashboard needs to show errors if email account credentials were changed post configuration
  • Dashboard analytics can be a little more robust to show a more accurate spam rate when sending volume has halted or emails are no longer being sent temporarily
  • Warming up IP and domain
  • Improving email deliverability
  • Ensuring high email reputation
I havent used other Allegrow alternatives. I chose Allegrow because of their lifetime deal on AppSumo and they were the only warm up email services I knew about at the time.

Do you think Allegrow delivers good value for the price?

Not sure

Are you happy with Allegrow's feature set?

Yes

Did Allegrow live up to sales and marketing promises?

Yes

Did implementation of Allegrow go as expected?

Yes

Would you buy Allegrow again?

Yes

It's well suited for small businesses who don't have a large email list (less than 20K size), on a budget, and wants a simple solution to warm up their domain and IP. It's less appropriate if you plan on sending emails to a large list because the pricing can be a bit too expensive. As a side note, if you send more than 20K emails per month, for every 1,000 emails, you need to connect a different email address to Allegrow. Given they allow 5 accounts, this can add up very quickly which will push you into the next pricing plan.

Evaluating Allegrow - Inbox Placement Platform and Competitors

  • Price
  • Product Features
  • Product Usability
At the time, I knew nothing about email warm up services. I simply chose Allegrow due to their lifetime price, features, and user friendly UI. From there, my experience grew more and more as I started to wholeheartedly enjoy the product.
I wouldn't to be honest!

Allegrow - Inbox Placement Platform Support

Allegrow's support team is second to none. After spending months back and forth via email correspondences, the pending issue was the direct fault of my email configuration SPF record. All this time spent was cause by me not them. They were kind enough to offer unrelentless support with ample details.They truly and genuinely care about each customer. Don't matter how big or small. One of their reps. is an all star as he held my hand every step of the way.All and all, I highly recommend Allegrow for warming up your domain and IP because their support wont leave you hanging like other services I used before!God bless you guys tremendously!
ProsCons
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Kept well informed
No escalation required
Immediate help available
Support understands my problem
Support cares about my success
Quick Initial Response
None
Yes - The only bug I encountered was if I changed my email credentials post initial configuration inside Allegrow's dashboard, the UI wouldn't publish this error. This made me assume everything was acting normally until I found out my analytics were flat despite sending data. From there, I communicate the matter to the team, and they have in their roadmap to improve this hole in Q2 2022.
No matter how big or small my questions were, Allegrow would respond timely on average within 24 hours. They would provide thorough, very productive, microscopic responses to avoid multiple back and forths. This is what I like best because most companies write vaguely and assume you know what they're talking about. Allegrow is not like that. They genuinely care and spent a prodigious amount of time helping me to get to the bare bottom of why my spam rate was high despite low sending volume. They physically hold your hand and ensure you're always on the same page as them.