Would recommend this product
March 02, 2015

Would recommend this product

Debbie Haro | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version

v14.2

Overall Satisfaction with Allscripts Professional EHR

  • Intuitive with documenting office visits
  • Easy to navigate around the screens when researching patient information
  • Able to customize lots of things throughout the program to work with requested workflows
  • Documenting lab or imaging results are clunky. Without an interface, we scan in labs and imaging. There is a small, unobvious place to make a note in response to the results but then another patient message needs to be sent to the nursing staff explaining these results again with instructions on what to tell the patient.
  • You cannot build a chart the day before or print out any paperwork (i.e. consents for procedures) until the day of the appointment or it gets dated for the date you opened the chart, not the actual date of encounter
  • While there are so many things you can customize, it gets burdensome at times. You really need to have a superuser on staff to remember how everything gets customized. The customization is not intuitive.
Allscripts' multitude of choices cover a vast amount of options in order to customize to a general family practice or even a specialty practice. However, there are some specialties, such as opthamology, for which Allscripts has not created templates.

Veradigm EHR Feature Ratings

Charting / document management
9
Templates
9
E-prescribing
10
Fax integration
Not Rated
Patient portal
Not Rated
Mobile/tablet support
6
Integration with other EMR and PM systems
10
Customization
10
Workflow automation
10
Role-based permission levels
10
Data backups and redundancy
10
HIPAA compliance
10
Local mode / networking failsafe
10
Task tracking
9
Specialty-specific workflows
9
Multi-office / multi-physician capabilities
Not Rated