Item: Veradigm EHR
Rating: 1
Author: Christina Onolaja

Pros and Cons

Ability to document an encounter with detail.
Inter-office communications through the Inbox.
Patient alerts and notifications are easy to view.

Documenting an encounter is fairly bulky and does not flow well.
The facesheet is cluttered and should be adjusted to allow the provider/staff to focus on recent information and expand on others if necessary.
Updates always caused issues and customer support is outsourced through another country which made problem resolution a pain.

Alternatives Considered

Allscripts Professional PM, athena and nextgen

We no longer use Allscripts Professional EHR. We moved to athena, mostly due to a merger with another corporation. If we did not make this move, we still would have moved from Allscripts to another solution due to the amount of issues we had with Allscripts. The system was extremely slow, support was terrible and the system was bulky.

Other Software Used

Microsoft Office 2016, Smartsheet, Google Drive, SAP Crystal Reports

Likelihood to Recommend

I have worked at practices both small and large utilizing Allscripts and generally received the same feedback. Reporting on the data is relatively easy, but documentation in the charts is quite cumbersome and support for the product is significantly less than stellar. Providers who prefer to see a large amount of patient data at once glance may prefer Allscripts to another solution.

Allscripts Pro EHR not up to par

Overall Satisfaction with Allscripts Professional EHR

Pros and Cons

Alternatives Considered

Other Software Used

Likelihood to Recommend

Veradigm EHR Feature Ratings