Allscripts, User Friendly, but Room for Improvement
July 24, 2017

Allscripts, User Friendly, but Room for Improvement

Nicole Graves RN, CWCN | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Allscripts Professional EHR

  • Imaging and laboratory results were found in Allscripts Professional EHR.
  • Allscripts Professional EHR also provided emergency room history and physicals created by the emergency room physician.
  • Allscripts Professional EHR also provided a conduit to discuss review results with hospital nurse case managers.
  • Allscripts could use improvement with stability. Once in awhile, the software would freeze upon loading images saved from radiology or lab reports. It frequently had trouble with login credentials.
  • Improve the clarity of scanned images in patient's EHR.
  • Conversability with other platforms, like Cerner, Epic, and McKesson.
  • Improve the way InterQual loads review platform as well as emailing hospital case manager feature.
Allscripts is, honestly, the only EHR system that works. The credentialing problem I mentioned earlier truly IS infrequent, and not a deal breaker.

Allscripts Professional EHR Feature Ratings

Real-time eligibility verification
4
Coding
5
Claims management
8
Patient billing
5
Financial Reporting
5
Rule-based scheduling
7
Automated appointment reminders
8
Multi-location support
9
Calendar interface
6
Charting / document management
9
Templates
8
E-prescribing
8
Fax integration
8
Integration with other EMR and PM systems
8
Customization
6
Workflow automation
7
Role-based permission levels
9
Data backups and redundancy
7
HIPAA compliance
10
Local mode / networking failsafe
8
Task tracking
7
Specialty-specific workflows
8