The king of cloud services
August 12, 2019

The king of cloud services

Stephen Groat | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Amazon Web Services

AWS is the premier cloud in most organizations. AWS is used by the entire company, from Engineering to HR, to try to solve all problems possible with code in a version-controlled manner. AWS tries to solve all technical problems that an organization has with scale and off-premises. Since AWS constantly releases new products, it maintains a premier edge.
  • Strong support with contracts.
  • Industry-leading features.
  • Consistently updating products to stay on top.
  • Listening to user feedback to improve systems.
  • Can be expensive compared to other providers and on-prem solutions.
  • Features can lack quality documentation and be half baked (at times).
  • Initial setup can be frustrating and time-consuming.
  • Easy to recruit engineers with AWS experience.
  • Decreased focus on equipment maintenance, more focus on development efforts.
  • Creates a strong issue around vendor lock-in when maximizing the use of products.
Amazon Web Services (AWS) is an expert first platform that allows significant customization, but sacrifices ease of use. As a platform, it is definitely an experts-first platform with a significant learning curve and some technical overhead. Since it is the market leader, there are also significant free resources to help get up to speed.
Amazon Web Services (AWS) support is hit and miss at the free tier, and OK at the paid tier. Since AWS is running so many different platforms, it is sometimes difficult to get an expert answer for a specific issue when it arises. When issues arise, it can often be hit or miss.
Amazon Web Services is the market leader for all cloud deployments. Though Microsoft Azure and Google Cloud Platform are making a strong showing trying to dethrone the champion, the large feature set, strong Infrastructure as Code (IaC) support and continuous product releases are currently keeping AWS at the top for the foreseeable future.
Amazon Web Services (AWS) is the premier cloud provider, hands down. It scales seemingly infinitely, has great SLAs and quality support, and is always pushing out new products and features that are developer-focused. The focus on Infrastructure as Code (IaC) support with all products shows its focus on development and enterprise support.

Amazon Web Services Feature Ratings

Service-level Agreement (SLA) uptime
Dynamic scaling
Elastic load balancing
Pre-configured templates
Monitoring tools
Pre-defined machine images
Operating system support
Security controls