Ambassador gets the job done!
September 25, 2020

Ambassador gets the job done!

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Review Source

Software Version

Starter,Emerging,Professional,Enterprise,Custom

Overall Satisfaction with Ambassador

Ambassador is being used to sign up current customers in an attempt to have them referred their colleagues. This proves to be another source of income for our organization.
  • Manage Payouts
  • Documentation
  • Integrations with CRM
  • A more flexible API
  • More Flexible Webhooks
  • We have seen huge ROI from using ambassador to manage our referrs
  • It is very difficult to train others on the process and what is required
Support is ok. Any questions that take a higher tier of support takes some time to get resolved.
Once you get into the platform and use it every day it is easy to use but it takes time.

Do you think Ambassador Referral Marketing Platform (discontinued) delivers good value for the price?

Yes

Are you happy with Ambassador Referral Marketing Platform (discontinued)'s feature set?

Yes

Did Ambassador Referral Marketing Platform (discontinued) live up to sales and marketing promises?

Yes

Did implementation of Ambassador Referral Marketing Platform (discontinued) go as expected?

No

Would you buy Ambassador Referral Marketing Platform (discontinued) again?

Yes

Ambassador is a great tool if you are just looking to connect it directly to your CRM. Once we start to look to integrate it to any other internal DBs or tools it becomes more difficult. A lot of the out of box features will need a developer assistance.