The perfect and ideal tool for remote access.
December 24, 2020

The perfect and ideal tool for remote access.

José Carvalho | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with AnyDesk

AnyDesk software has helped IT activities a lot. It is software that is installed on all workstations of employees and interns in the organization. With this tool, it is very easy to assist anyone after opening a ticket and access the workstation remotely and without complications to solve the user's specific problem.

  • Friendly, simple and intuitive interface.
  • Easy, secure access from passwords and authorization.
  • Works on any type of Windows workstation.
  • It depends on a very good and stable internet connection to have a good performance.
  • Rare recording errors.
  • The tool increased productivity and optimized the time to solve users' problems.
  • The tool allows you to monitor workstations.

Do you think AnyDesk delivers good value for the price?

Yes

Are you happy with AnyDesk's feature set?

Yes

Did AnyDesk live up to sales and marketing promises?

Yes

Did implementation of AnyDesk go as expected?

Yes

Would you buy AnyDesk again?

Yes

AnyDesk is an appropriate software for use by us to resolve technical ticket tickets made by users of the organization. Whenever there is a problem or request to install something on the workstation, IT is triggered and we use this tool to resolve the online and remote ticket. Service is fast, agile and we use it to install software, printers, check files, shares, windows settings, and other things.

AnyDesk Feature Ratings

Screen sharing
10
File transfer
10
Instant message
9
Secure remote access with Smart Card authentication
10
Access to sleeping/powered-off computers
10
Over-the-Internet remote session
9
Initiate remote control from mobile
9
Remote management of servers & workstations
10
Remote Active Directory® management
10
Centralized management dashboard
10
Session record
9
Annotations
10
Monitoring and Alerts
10
Multi-platform remote control
10