Overall Satisfaction with ApexChat
ApexChat is being used by our organization under a white label agreement to be a chat service provider for our own clients. This allows our clients' websites to convert at a higher rate by providing a real human rep to answer quick questions for visitors.
- Great chat box designs on website.
- Great backend support.
- Multi-language options.
- Backend portal is antiquated.
- Little control over how reps represent your company.
- B2B white label service.
- Added website functionality for our clients.
- Provides us with an additional service offering to our clients.
- Allows our websites to convert better for our clients.
- Provides our business with additional revenue sources as we are able to charge for the leads the chat boxes generate.
ApexChat is good if you want to outsource your website chat. If you want to keep things in-house and have an employee manage it, we prefer SalesIQ.
Do you think ApexChat delivers good value for the price?
Yes
Are you happy with ApexChat's feature set?
Yes
Did ApexChat live up to sales and marketing promises?
Yes
Did implementation of ApexChat go as expected?
Yes
Would you buy ApexChat again?
Yes