Great product, steep learning curve
August 31, 2021

Great product, steep learning curve

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Apica Synthetic

We use it as product monitoring. We use it to simulate how customers use our products, with both web scenarios and more advanced API calls and some other scenarios. That way we know exactly where to look if something is not working. We also do this so we get the useful SLA information.
  • Monitoring
  • SLA
  • Troubleshooting
  • Response times
  • GUI
  • Easier learning curve
  • Faster problem solving
  • Broad view of our products
  • SLA reporting
Apica Synthetic is perfect for monitoring our products that customers use since we create scenarios and API calls that reflect how the customer uses our products. However, for server monitoring and monitoring internal products, both Zabbix and Prometheus have the upper hand. Apica Synthetic simply can't compete with those products in those areas.

Do you think Apica Synthetic delivers good value for the price?


Are you happy with Apica Synthetic's feature set?


Did Apica Synthetic live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Apica Synthetic go as expected?


Would you buy Apica Synthetic again?


I do recommend it in a lot of cases; however, it's pretty hard to learn how to be an advanced user. If there are more simple alternatives for monitoring, troubleshooting, SLA reporting, I would recommend the user use something else. However, it's a powerful tool when given the right amount of time to learn it.

Apica Synthetic Feature Ratings

Application monitoring
Database monitoring
Not Rated
Threshold alerts
Predictive capabilities
Application performance management console
Not Rated
Collaboration tools
Out-of-the box templates to monitor applications
Application dependency mapping and thresholding
Virtualization monitoring
Server availability and performance monitoring
Server usage monitoring and capacity forecasting
IT Asset Discovery