Appian was brought into the company to help solve the basic problem of rapidly creating business processes and workflows to automate or facilitate manual processes. The intent was to take 5 initial processes and to map them out using Appian and then to create workflows and end to end processes. Two of the processes that were begun was a "CAR Corrective Action Response" workflow that would replace a semi-manual process. It was to be used internationally by all departments. The second process was to create a way to request more workflow processes to be created. It was to be the one stop shopping site for when a user had a business process they wanted to automate and it would take them through the proposal, approval, design, development and implementation process.