ARD, Essential for Apple Environments
April 02, 2018
ARD, Essential for Apple Environments
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with Apple Remote Desktop
ARD is being used by technology support staff in our organization to manage Apple desktops and laptops in our organization. It can collect stats from our endpoints and can run UNIX scripts in the background, this is especially helpful if we need to silently push an update or get information about the usage of a computer behind the scenes so to speak. We use this throughout our organization and not a day goes by when I do not use it.
- Allows us to execute UNIX scripts without alerting a user or interrupting their workflow.
- Allows us to observe, control, and share control of a user's machine flawlessly.
- Enables us to collect usage statistics from endpoints to determine machine usage and this, in turn, helps drive business decisions.
- The software has some bugs. When I have tried to create detailed lists and scanners I have had the program crash entirely, this is extremely frustrating.
- Software does not scan as fast as I would like, though it does scan rather fast I wish it could scan faster.
- We are able to easily see who are some of our most active and least active users, this can help determine who needs what model of Apple product.
If you are managing Apple systems, ARD is hands down the number one way to manage these systems. It beats every other product out there with its deep macOS integration. No other product has as much focus on Apple as this one. We are primarily a Mac environment so it makes total sense that we would choose this product.