Apptio Cloudabilty Review
March 01, 2023

Apptio Cloudabilty Review

Anonymous | TrustRadius Reviewer
Score 1 out of 10
Vetted Review
Verified User

Modules Used

  • Cloudability

Overall Satisfaction with Apptio Cloudability

For cloud cost visibility and to enable self-service FinOps capabilities across engineering teams
  • Provides basic self service dashboards for data visualization
  • I believe GKE cost reporting data is incorrect. I found the data pipeline often broke repeatedly and reported numbers off by millions of dollars and Apptio engineering took as won't fix feature requests 1+ year out in the roadmap.
  • I found the data pipeline broke multiple times leaving silent multi day gaps reported with $0 cost leading to incorrect reporting driving business decisions.
  • In my opinion, the product very immature on GCP and the product / engineering teams lacked understanding of how many GCP features and cost functioned to onboard into their product.
  • When bugs are raised they are always move to feature requests and not fixed in a timely manner, in my opinion. Examples include basic features to prevent duplicate views from being created with the same name.
  • We overall saw net negative ROI from the produce cost and engineering time spent working with the product team to QA and raise all the defects.
The UI for reporting, dashboards, views is the only positive we saw in the platform. We found the incorrect underlying data pipelines quickly made the overall product unusable unfortunately.
  • ApptioOne
I did not use any other Apptio products
Most other products are also maturing in this space - specifically for the Google Cloud Platform and are worth a look for alternatives.

Do you think Apptio Cloudability delivers good value for the price?

No

Are you happy with Apptio Cloudability's feature set?

No

Did Apptio Cloudability live up to sales and marketing promises?

No

Did implementation of Apptio Cloudability go as expected?

No

Would you buy Apptio Cloudability again?

No

Maybe this product is better on AWS - but in my opinion, if you are targeting for GCP deployment you are better suited to building your own Looker studio reports on top of the BigQuery native data export.