Decent Tool that does what it says, but it is quite expensive.
March 10, 2023

Decent Tool that does what it says, but it is quite expensive.

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Modules Used

  • Cloudability

Overall Satisfaction with Apptio Cloudability

Real-time cost reporting analytics

Pros

  • Real-time cost analysis
  • Above-average UI and report design

Cons

  • Apptio BI is not useful compared to clady reporting
  • lack of support for customer-specific issues that take too long to get remedied
  • Pricing model not sustainable for heavy cloud users
  • Improved visibility into cloud spend
The UI can still be a bit difficult to navigate and has a learning curve, but for the most part it's pretty easy to understand. We get a lot of questions around where and how to find information that users are looking for.
  • ApptioOne
Both products serve a purpose, but Apptio has not had success running them together in tandem. We treat them as independent products because they are right now.
We were already using Cloudability and at the time it was cheaper.

Do you think IBM Cloudability delivers good value for the price?

No

Are you happy with IBM Cloudability's feature set?

No

Did IBM Cloudability live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of IBM Cloudability go as expected?

I wasn't involved with the implementation phase

Would you buy IBM Cloudability again?

Yes

Cloudability is great for understanding AWS EDP's and getting that information baked in to your costs as it can be extremely confusing otherwise. The 'real-time' data reported through the tool is also extremely useful. I do not have much experience with advanced features as we do not need to use them, but I assume the rightsizing and utilization data is helpful.

Comments

  • Lauren Rappold | TrustRadius Reviewer
    Thank you for taking the time to leave us a review. We strive to make our customers wildly successful, and we’re sorry to hear that we missed the mark here. We have taken your feedback on board, and we will strive to make improvements accordingly. To further show our deepest apologies and gratitude, would you please consider emailing us at customerfeedback@apptio.com to discuss this further? Kind regards, Apptio Team

More Reviews of IBM Cloudability