Apptio
Updated November 08, 2022
Apptio
Score 10 out of 10
Vetted Review
Verified User
Software Version
v11.8
Modules Used
- Bill of IT
- Cost Transparency
- ITP
Overall Satisfaction with ApptioOne
Apptio Technology Business Management has been used as our internal infrastructure billing and reporting system. We are working to complete our install of the ITP Planning and forecasting tool as well. We have also created a special module to handle our transfer pricing and allow international users access to chargeback details. The system is available to all users in the organization but mainly focuses on the IT users and application owners. Chargeback and cost transparency is the main reason why we are using Apptio Technology Business Management.
- Apptio Technology Business Management is easy to use from a reporting standpoint. Reports can be created quickly and end users can filter as needed to retrieve the desired data.
- Apptio Technology Business Management has been able to eliminate manual processes that involved numerous Excel spreadsheets. This enables the users to spend more time on analytics and less time on data manipulation.
- The transparency that Apptio Technology Business Management provides at the click of a button helps reduce the number of questions that the IT area receives. When questions are raised they are more focused and easier to understand.
- Apptio Technology Business Management struggles with some of the report formatting. The formatting of numbers and dollars can be difficult or not intuitive.
- Reports can become very large and the scroll bars on the page will impact users. When creating a report, the monitor size is very important. If you are working on a big screen the reports will be difficult to use on a smaller laptop screen.
- The calc times can get very long if you keep several years of data. Also the number of reports or data in the reports can drive calc time up.
Our current model uses data from multiple sources and we ingest data in many ways. We structure the ingestion based on the timing and urgency of the data. We are consistently reviewing our reporting to improve and provide better analytics.
- Apptio Technology Business Management has greatly improved our chargeback transparency to the lines of business.
- Apptio Technology Business Management has reduced our internal processing time for transfer pricing and various monthly reports.
- We have yet to apply the IT expenses to a business metric within Apptio Technology Business Management but that is on the roadmap.
- Apptio Technology Business Management has provided valuable cost level reports and we have created several executive dashboards that have been well received.
- Cloudability
There is value in using the suite of products because the data can be used in multiple platforms. We have been using the Apptio One products to compliment the Cloudability reporting. This allows us to put all the important analytics on one scorecard for the executives. This has been able to keep users from having to jump between multiple software products because everything is available from one link.
Do you think ApptioOne delivers good value for the price?
Yes
Are you happy with ApptioOne's feature set?
Yes
Did ApptioOne live up to sales and marketing promises?
Yes
Did implementation of ApptioOne go as expected?
Yes
Would you buy ApptioOne again?
Yes