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Apricot by Social Solutions Review: "Apricot One Stop"
https://www.trustradius.com/nonprofit-crmApricot by Social SolutionsUnspecified8.799101
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December 11, 2018

Apricot by Social Solutions Review: "Apricot One Stop"

Score 8 out of 101
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Overall Satisfaction with Apricot by Social Solutions

Apricot by Social Solutions is used within our affiliate network of about 20 organization to manage the range of program and services that we offer our clients. Through the database we monitor and track our participant's journey, from training, referrals for jobs and services, to placements and retention. With the help of Apricot, we are not only measuring our impact but we are constantly identifying areas of program improvements and scaling our programs and impact.
  • Real time data and being able to see what's going on across our network. Our program staff is able to work at the same time tracking programs and services.
  • Manage and build reports at all levels of the organization, including our board and leadership.
  • User friendly and intuitive with minimal training required.
  • The look and feel of the site could be improved and allow for some branding and customization, even from a basic coloring scheme.
  • Easier access to account and features.
  • More complex reporting compatibility.
  • Apricot has allowed us to better monitor and partner with organizations, improved our program, and has informed our strategic plans and directions.
  • Increased communication within network & improved employee engagement and performance.
We've been able to expand and scale our program throughout the city and through multiple organizations, scaling our impact. In addition to replicating the programs, Apricot has allowed us to better support and collaborate within our organization, using referral features to better provide services to the participants.

Looking at the reports, we've been able to get more immediate feedback and staff at all level has been able to take that feedback to better provide program and services or identify specific programs and services necessary to support a participant's success.
We've been able to apply additional funding and in much tighter timeline. The accessible and agile reports have allowed us to generate the necessary reports as soon as we need them, not only to report to funders but to track our program and funding progress. Even in cases when the funders have their own database, we've been able to continue to use Apricot and by using its export features to import data into additional databases.
Apricot allowed us to build necessary forms and reports that respond well to our organization and our organization needs. Modification can also be done without extremely expensive resources or levels of expertise.
It is easily customizable to allow organization to capture and do what is needed. We've been able to launch new programs using Apricot, build surveys to measure pre- and post-program performance, track attendance, capture necessary information on jobs and quality of jobs, and get consistent feedback to allow us to better track our impact and progress.