Apricot - great program with great capabilities!
July 20, 2020

Apricot - great program with great capabilities!

Megan Slusser | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version

Apricot Essentials

Overall Satisfaction with Apricot by Social Solutions

Apricot is used across our whole organization - utilized in different ways by three distinct program areas. We use it primarily for client services and reporting. We do not utilize Apricot's donor or grant functions.
  • Extensive options for customization
  • Powerful reporting functions
  • Intuitive for front-end users
  • Would like to see some additional functionality added to Essentials program
  • Increased reliability of data
  • Decreased time spent doing paperwork for front-line staff
  • Increased options for measuring and reporting outcomes
Apricot has given us the capability to better measure outputs and outcomes, leading to an increased understanding of program effectiveness and utilization of outcomes in treatment. This allows us to be more intentional and deliberate in program innovation and efforts, including capacity-building and program sustainability.
The capacity of Apricot to measure and analyze program outputs and outcomes creates opportunities to share information regarding the innovation and effectiveness of our programming with potential funders.
One of the great appeals of Apricot is its flexibility and almost unlimited options for customization and innovation--all accessible by the organization itself. This is immensely valuable for non-profit organizations that may not have budgetary options to hire IT/database administrator personnel. However, this can also be a drawback--particularly if an organization creates a highly customized Apricot system that relies on regular administration and therefore will need trained staff, knowledgeable in the implementation of the system.