Item: Bonterra Case Management
Rating: 8
Author: Andre Johnson

Use Cases and Deployment Scope

We use Apricot by Social Solutions as a case management tool and also as a continuous quality improvement tool.

Pros and Cons

Apricot is great at capturing implementation metrics.
Apricot is great at allowing you to capture compliance within a program.

Apricot needs to improve at capturing outcomes.

Return on Investment

One positive ROI Apricot has had on our overall business objectives is that it has increased productivity among the case managers.
Another positive ROI is that it has improved compliance.

Program Delivery

Apricot has helped scale program delivery in one of our evidenced-based program, Check and Connect. It has allowed me to monitor whether each case manager is delivering the program as designed.

Diversified Funding

I am unable to answer this question because I don't work with the grant writing team at our organization.

Alternatives Considered

I have never used any other products like Apricot by Social Solutions.

Other Software Used

PyCharm, Microsoft SQL Server, Anaconda

Likelihood to Recommend

Apricot by Social Solutions is well suited for capturing implementation data and is less suited for capturing outcome data. Overall, it is a great continuous improvement tool.

Great Compliance Tool

Software Version

Overall Satisfaction with Apricot by Social Solutions