The sweetness of Apricot
August 26, 2020

The sweetness of Apricot

Trishonda Roberson | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Apricot Essentials

Overall Satisfaction with Apricot by Social Solutions

As a social services delivery agency Apricot has helped us tremendously in the areas of capturing data, tracking our clients, and being able to refer our clients to other agencies. We are able to pinpoint the communities that are soliciting our assistance the most so that we can tailor our programs to meet the needs of those communities. Running reports is not as complex as the systems we have used in the past. The software makes training new staff and volunteers easy because of how user-friendly the system is. This has been a great investment for our agency, making our data collection and reporting easier across the board.
  • Record management
  • Access Control
  • Reporting
  • External Access
  • Alert systems for reports or follow-ups
  • Email notification for online submissions
  • Periodic refresher trainings for users
  • Our use of paper files has been cut drastically because documents can be emailed and uploaded.
  • We have been able to see what our impact looks like in our communities through reporting tools.
We have been able to learn which programs work for the communities we serve and which don’t. Being able to follow-up with a former client to gage where they are since being in our program and track their goal progression gives us an idea of how effective our services are. In one of our programs, “Faith & Finances,” a financial counselor followed-up with one particular client was able to consolidate some bills saving her over $400 per month. She was able to remain in her home and is financially stable.
Using Apricot's easily accessible reports with graphs and charts has helped us tremendously when it comes to applying for grants and seeking funding. The numbers and data we have now can prove that we are actually doing the work and that we can be trusted with the funds that we are given and the funds we are seeking.
We started with MPOWR by SupplyCore and it was great for us starting out but we quickly outgrew the technology. Our needs in functionality became more advanced than what the system had at that time. It wasn’t a terrible system, it just was not the right fit for our growing and ever-evolving organization.
Apricot is well suited when identifying the most needed resources in our community. We can know the number of people who complete our programs compared to those who drop out. It also allows us the capability to adjust our intake forms based upon the type of information we need to gather for a particular program or project.