Overall Satisfaction with Aptean CRM
Aptean CRM is being utilized in our company most specifically in our sales department. It is so good not just in managing and strengthening our relations with our customers but also enabled us in doing keen analysis of any encountered problems as well as by drawing conclusions from the analysis of the data about the business opportunities.
- Despite having a diverse form of features its audacity is worth appreciating.
- Its integration works amazingly well and with almost all of the ERP solution tools.
- Its reports are highly elaborative and have all the nitty-gritty details.
- I was expecting some more flexibility in it.
- Its customer support is highly non-vigilant and should learn how to work responsibly.
- This is its other major feature that I consider as its strength as Salesforce automation helps in saving time.
- I am highly invigorated by the working capacity and the way it manages customer relations.
- It lacks Mobile access and any kind of web portal and it is a major drawback.
My expectations with Salesforce.com were quite high but it was a useless tool as it didn’t concede the nature of our work and had not had enough features to make our work manageable and we have witnessed no change in our customer relationship management but on the other side if I look at Aptean then it is far beyond words in its working capabilities.
Do you think Aptean CRM delivers good value for the price?
Not sure
Are you happy with Aptean CRM's feature set?
Yes
Did Aptean CRM live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Aptean CRM go as expected?
Yes
Would you buy Aptean CRM again?
Yes