Browser-based login-anywhere PLM very handy, but UI is tedious time-consuming & cumbersome for frequent users

The Arena PLM and QMS user interface is very high on time-motion cost - lots of long mouse-moves and extra clicking required to navigate & do common data searching, entry, and editing tasks; it's not as well thought-through for reducing the common tediousness as it could be (make the UX design manager have to sit down and create 50 full & _complete_ new Item records and by the 4rth one, they should be pretty familiar with at least a couple things that could be improved).

When selecting an image for an Item record, the user should be able to paste image data directly from the local operating system clipboard instead of requiring the user to go through the tedious process of saving the image as a file and then uploading the file -- seriously, pasting image data directly into a browser-based dialog has been state-of-the-art web design for about ten years now...Arena PLM and QMS is behind.

Use of window display space is frustratingly inefficient - lots of wasted display area that prevents users from seeing as much useful information as they could with better allocation of display space. Arena PLM and QMS even went thru a period prior to the sale to PTC, where they spent A LOT of money 'improving the look' but in fact resulted in displaying about 4 LESS BOM line items in the same screen space! (an Arena PLM and QMS sales exec didn't believe my claim about the new display becoming even _less_ efficient in terms of space utilization until I showed him a before & after side-by-side screen clip comparison).

When a file type is set to .PDF, provide a global workspace option to ALWAYS apply the correct .PDF identifying MIME type when downloading the file, _regardless_ of what MIME type was used during upload. This is a very frustrating issue due to code bases not being updated when the The Internet Assigned Numbers Authority (IANA) finally defined an official MIME type for .PDF some years ago. I understand there are a couple arguments for maintaining whatever legacy assignment was used by the original file uploader, but in the overwhelming majority of cases, more current web browsers & plug-ins function more smoothly when the current official MIME type is used for .PDF files. Just make a global option to always use it.

Arena PLM and QMS tabs left open on Chrome browser (up to date) over time tend to consume _LOTS_ of system memory resources, and even when a foreground Arena PLM and QMS tab is idle, just displaying a BOM for example, the CPU resources consumed fluctuate between 15-50% !?! That is ridiculous! Even _actively_ filling out this survey form is consuming well under 10%. Arena PLM and QMS likes to say they are compatible with Chrome, but don't recommend it - though Chrome is the most popular browser in the _world_.

Some information data fields in some views, no longer properly text-wraps to display the whole field data entry - not even in full screen maximized 100% view - since the Winder 2019 Arena PLM and QMS update (2.5yrs, still not fixed).

The Arena PLM and QMS UI can not be quickly navigated with the keyboard & shortcut keys - frequent & significant mouse interaction is required; that's _really_ inefficient UI design from a time-motion perspective for a data entry application. ...and that's one of the big factors that too many decision-making managers overlook when deciding on a PLM/MRP/ERP/QMS application - that is their labor burden costs of employees having to use the tool -- because inefficient application user interfaces cost A LOT of time over a year....decision-makers should as for a good metric to be able to gauge whether efficiency improvements are being made year after year in exchange for their increasing subscription costs.

It sure seems like there is _A_LOT_ of relatively 'low hanging fruit' easy improvements that can be made to the Area UI which would significantly improve daily user's satisfaction with the product. ...but over the years, it has not felt like Arena PLM and QMS was very interested in addressing issues, fixing bugs, and improving the UI once customers became locked in with a $$$$subscription. :-/

There are more issues I could add and I've compiled a list of relatively simple improvements which I've validated with other colleagues using Arena PLM and QMS in other, larger companies; so, I know most many would benefit and that it's not a list of niche complaints specific to our usage. I have shared the list with Arena PLM and QMS folks a few times over the years, but I suspect it comes down to the budget argument 'prove that these improvements will sell more subscriptions.' Well, I can say for sure that because we have seen so little improvement over the years, I an colleagues advise other companies to make a careful evaluation of all your options before deciding on Arena PLM and QMS.