Overall Satisfaction with Articulate
We currently use Articulate Storyline on the Instructional Design Team within our Learning and Organizational Development.
We use the software address the business problem to create high quality training solutions that are engaging and interactive while reducing development time and expenditures for third-party contractors. Using Articulate Storyline, we have able to solve all of those problems; creating much higher quality training materials in a fraction of the time with drastically reduced expense to the organization
We use the software address the business problem to create high quality training solutions that are engaging and interactive while reducing development time and expenditures for third-party contractors. Using Articulate Storyline, we have able to solve all of those problems; creating much higher quality training materials in a fraction of the time with drastically reduced expense to the organization
- Extremely versatile and powerful
- Smallest learning curve with the lowest amount of bugs/errors with the software.
- Excellent Customer Service
- Invaluable user/staff community that promotes the sharing of knowledge and helping others to be successful with the software.
- Only issue I have with the software is that I didn't hear about it sooner in my career.
- Faster development of eLearning
- Easy to create highly engaging content for learners
- Improved overall team productivity
- Adobe Captivate,Lectora
After trying all three of the major eLearning Authoring Tools available on the market, Storyline is the most versatile and empowering solution that I've found. The quality of the software is drastically improved by the high-caliber user community known as the eLearning Heroes Community. I'm confident that if you give this program a chance, you will be hard pressed to find a reason why it shouldn't be the number one tool in your eLearning development toolbox.
Using Articulate
6 - Instructional Designers as a part of the larger Learning & Development function of Human Resources.
There is no need for internal support of this software. Articulate's staff and user community are excellent resources for tech-support.
- Developing enterprise wide eLearning for 36,000+ Team Members stretched across 4 states.
- Increase learner engagement in training programs
- Reduce time to develop training solutions
- Build survey-style wizards to collect information.
- Tool to facilitate brainstorming/prototyping conversations
- Creative Team/Skill Building exercises through weekly challenges
- Developing true blended training solutions that are mobile friendly
Evaluating Articulate and Competitors
- Price
- Product Features
- Product Usability
- Product Reputation
- Prior Experience with the Product
My past experience with Articulate Studio greatly impacted my decision to purchase Storyline when it was released. I had such a great experience using their PowerPoint add-on solution that I couldn't pass up using a more robust tool from the same company.
No, I wouldn't change a thing about how we evaluated and selected to use Storyline.
Articulate Implementation
- Implemented in-house
Change management was minimal - There really weren't any lessons to be learned in our implementation. We were just starting to bring elearning development in-house when I started and pushed for the purchase of Storyline. That really eliminated any necessary change management needs.
Articulate Support
Pros | Cons |
---|---|
Quick Resolution Good followup Knowledgeable team Problems get solved Kept well informed No escalation required Immediate help available Support understands my problem Support cares about my success Quick Initial Response | None |
Yes - I elected to get the Platinum Support Plan with my original license due to the fact that for the 1 time cost you get top-tier engineer support on-demand and a free upgrade to the next major version. I haven't had to use the premium support much at all, but I would certainly buy it time and again just for the upgrades alone.
When we first purchased Storyline, our company was also in the process of implementing a new LMS/Talent Development system. One of the first projects that we tried to launch in the new LMS did not work as intended, and our LMS vendor said that it was a problem with our authoring tool. Since I had the Platinum Support, I opened a ticket and engaged their tech support. After sending them my project file, Articulate's engineers quickly identified that the problem was not with the authoring tool and were able to identify exactly what was causing the issue in our LMS. They took it one step further and helped us to resolve the issue with the LMS itself, going out of their way to support a system that was out of the scope of their support package. Since that point in time, I haven't had to open another ticket and I'll never forget that support experience.
Using Articulate
Pros | Cons |
---|---|
Like to use Relatively simple Easy to use Technical support not required Well integrated Consistent Quick to learn Convenient Feel confident using Familiar | None |
- Triggers and Interactions
- Free-form quiz interactions
- Set up of global design components
- None
Yes - The mobile player works well for web-based publishing of eLearning, but the LMS limitations rest entirely with our particular LMS vendor. If they supported the TinCan API, we'd be able to implement mobile learning that could be tracked in the LMS.