Overall Satisfaction with Articulate Storyline
Articulate Storyline is only being used by me as a content developer at the company. I use it to create fun, interactive training on complex topics. It addresses the business problem of learning complex material more quickly. The topics that must be learned by our consultants are extremely complex and it is very easy to get confused and/or bored. Articulate Storyline allows us to make learning more engaging and fun, and thus, our learners learn more!
- Articulate Storyline has a very intuitive interface and is very easy to learn. My mother was the one who originally introduced it to me and she was using it before I was (and she's a librarian, not a content developer or training designer!).
- The support team is EXCELLENT. If you ever run into any glitches, issues, or confusion, you can contact Articulate Support and they will respond quickly with a high rate of solving your problem (at least mine, anyway!).
- Articulate provides a content library of images and templates that can effortlessly make your finished Storyline projects high quality and professional-looking.
- Although the professional content library is available, it is still pretty easy for new users to make overly cartoonish looking pieces of training.
- The program is very heavy load so you have to have a pretty powerful computer to run it effectively.
- Final projects can be played by anyone but they can sometimes be glitchy because they are a bit heavy for users to run on their computers.
- We created a certification using Storyline and it has had a very positive response from our audience base.
- The quality of our overall certification program has improved dramatically with Storyline and thus we receive more certification students than ever before.
- The cost of the program is not prohibitive at all, so the ROI is significant.
Captivate has a huge learning curve and is very difficult to use day-to-day. Articulate is very easy to pick up on day 1. Any other kind of animation software would require too much design/programming knowledge that Articulate bypasses. Any other sort of HTML5 or SCORM design program will require too much knowledge that Articulate bypasses.
Articulate Storyline Feature Ratings
Articulate Storyline Support
Pros | Cons |
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Quick Resolution Good followup Knowledgeable team Problems get solved Kept well informed No escalation required Immediate help available Support understands my problem Support cares about my success Quick Initial Response | None |