Ascentis--Better for Smaller Companies
November 08, 2020
Ascentis--Better for Smaller Companies
Score 5 out of 10
Vetted Review
Verified User
Overall Satisfaction with Ascentis
Ascentis is our HR system--applicant tracking, learning management, performance management, payroll, and HRIS.
- Learning management has an extensive course catalog
- HRIS interface
- LMS management is not intuitive and is clunky
- Too much reliance on support to do basic things in recruiting that admins should be able to do. Example: In the ATS, you can't even delete email templates, look up an applicant's username/help them reset their username/password, etc.
- Unreliable, slow response from support
- Streamline recruiting/onboarding
I've used multiple other applicant tracking systems. The overall ATS Ascentis offers isn't terrible and is very user friendly. It is the small everyday things that cause the most frustration. Having to reach out to support for seemingly small things that we should be able to do as an admin user, but instead have to constantly reach out and wait on support to fix/solve is frustrating. Even things as simple as modifying or deleting email templates.
Do you think Ascentis (discontinued) delivers good value for the price?
Yes
Are you happy with Ascentis (discontinued)'s feature set?
Yes
Did Ascentis (discontinued) live up to sales and marketing promises?
No
Did implementation of Ascentis (discontinued) go as expected?
No
Would you buy Ascentis (discontinued) again?
No