Ascentis Review
December 01, 2020

Ascentis Review

Tania Kolodziej | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Ascentis

We use Ascentis across the whole organization for Payroll, Novatime timeclock, and employee self service for benefits, paystubs, and information. Currently working on getting performance, succession, FMLA and 360 ready for employee use.
  • Customer Services is always available and willing to help with any issues.
  • Any payroll problems are resolved quickly
  • Report Creation is not very user friendly, its hard to find reports you need as standard so need to create which requires some training. Reports are not easily created.
  • Does not easily flow from one employee to the next always need to exit from employee currently working on and search for next one. It would be easier to have an arrow to skip to next employee
  • Ascentis has cost more to our bottom line because we always had an in house system that we only paid an annual maintenance fee that was very minimal.
  • But it has decreased the amount of time an employee spends on new hire paperwork etc.
Our experience has been great for support calls are answered quickly, emails are responded to timely. All issues are resolved timely

Do you think Ascentis (discontinued) delivers good value for the price?

Yes

Are you happy with Ascentis (discontinued)'s feature set?

Yes

Did Ascentis (discontinued) live up to sales and marketing promises?

Yes

Did implementation of Ascentis (discontinued) go as expected?

No

Would you buy Ascentis (discontinued) again?

Yes

Employee self service is very user friendly, onboarding is easy for new hires, payroll is quick to complete
We use Ascentis for payroll, time management, and employee self service and are happy with the use of the products.

Ascentis (discontinued) Feature Ratings

Employee demographic data
8
Employment history
2
Job profiles and administration
8
Workflow for transfers, promotions, pay raises, etc.
8
Organizational charting
Not Rated
Organization and location management
8
Compliance data (COBRA, OSHA, etc.)
8
Pay calculation
8
Support for external payroll vendors
Not Rated
Off-cycle/On-Demand payment
8
Benefit plan administration
8
Direct deposit files
Not Rated
Salary revision and increment management
8
Reimbursement management
Not Rated
Approval workflow
8
Balance details
8
Annual carry-forward and encashment
8
View and generate pay and benefit information
9
Update personal information
9
View job history
Not Rated
View company policy documentation
Not Rated
Employee recognition
8
Tracking of all physical assets
Not Rated
Report builder
1
Pre-built reports
7
Ability to combine HR data with external data
Not Rated
New hire portal
8
Manager tracking tools
8