Overall Satisfaction with Ascentis
Ascentis is being used by the whole organization for time and attendance, the HR administrator for HR and hiring, and by myself as the payroll administrator for processing payroll, etc.
- Responses to queries are very quick and efficient.
- The process of transitioning to Ascentis was very smooth.
- Everyone I have dealt with is very friendly and willing to help.
- We did have some issues with delivery with FedEx and Ascentis was unable to assist
- Crossover from one department to another (HR & Payroll) sometimes can be challenging.
- There are so many reports to choose from in the time and attendance system (Novatime) and it is sometimes hard to know which is the correct one to use.
- I believe it has had a big ROI on our overall business.
Do you think Ascentis (discontinued) delivers good value for the price?
Yes
Are you happy with Ascentis (discontinued)'s feature set?
Yes
Did Ascentis (discontinued) live up to sales and marketing promises?
Yes
Did implementation of Ascentis (discontinued) go as expected?
Yes
Would you buy Ascentis (discontinued) again?
Yes