Ascentis works for mid-sized manufacturing HR needs

Very good service once you get connected with the person who is qualified to help you. Consider thinking about a better way to minimize client's time waiting to find that right person.

As mentioned earlier, if you step into using Ascentis without an understanding of how everything flows, you will be lost. It is not simple. It is not intuitive. I was able to figure everything out, but to really feel like I knew what was going on took around two full years and many mistakes made with lessons learned.

I am a part of an HR peer group in my region. I have "shown off" the Ascentis system a couple of times and most of my peers are jealous at the robust options in Ascentis--the minimization of duplicate entries in particular. This system has saved our company from having to add a full-time staff member because it works so well.

Ascentis was very difficult for me to use at first. I came from a similar sized company of 118 people, which used Bamboo HR for HRIS and recruiting and outsourced timekeeping and payroll to other, less robust platforms. The company had just purchased Ascentis a few months earlier and the owner/decision maker for the purchase had left before the system was fully established. This caused me a large amount of pain and it took a while for me to be sold on the product. I was convinced for months that we had over-bought for our company needs. Once I was able to fully integrate all the pieces of the system, I was overjoyed with it. Perhaps when you have a client going through this type of turnover issue in HR, it might be good to have a team member specifically assigned to contact them weekly. I appreciate the online forum and training options, but because of the background of the role and how many people I was expected to hire at the time, I really had to learn by making mistakes on the fly. It was a struggle getting started for me.