Ascentis relationship
March 16, 2018

Ascentis relationship

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Ascentis HR

Our implementation team was fantastic. Afterward, I think there were growing pains at Ascentis. Some reps did not have the answers. Support is quick to respond, and turnover is better.
We use Ascentis HR by the entire organization. There are 3 administrators, and all employees use Employee Self Service. Employees use ESS to view/change benefits and personal information. They also view pay stubs there. Prior to downsizing, we used it for open enrollment. As an administrator, I use it for reporting and research.
  • Ascentis HR was invaluable when we conducted layoffs. The database provided us with necessary information to make appropriate severance decisions.
  • Ascentis HR is very useful in providing information for verification of employment requests.
  • Ascentis HR is useful in providing census information for annual open enrollment.
  • We experienced difficulty with Carrier Connect feeding properly.
  • COBRA reporting seemed cumbersome.
  • Benefit deduction tables are cumbersome when using age rates. The employer portion is not available to include in the total when a participant chooses family coverage - we must do manual calculations and hard input into payroll.
  • The cost for modules used is reasonable.
  • High ROI during reduction in force activities.
Ascentis seemed more geared toward small to mid-size companies, and the pricing was better.
Our payroll 'go live' event. We were doing final preparations during Christmas and New Years holidays, and Ascentis was available 24/7.

Well suited for larger companies.

Less appropriate for small companies such as those with age rated benefits. The open enrollment setup is more labor intensive than necessary when you have a small group.

Ascentis (discontinued) Feature Ratings

Employee demographic data
8
Employment history
8
Job profiles and administration
Not Rated
Workflow for transfers, promotions, pay raises, etc.
5
Organizational charting
Not Rated
Organization and location management
5
Compliance data (COBRA, OSHA, etc.)
Not Rated
Pay calculation
7
Support for external payroll vendors
Not Rated
Benefit plan administration
5
Direct deposit files
7
Salary revision and increment management
6
Reimbursement management
Not Rated
Approval workflow
Not Rated
Balance details
7
Annual carry-forward and encashment
7
View and generate pay and benefit information
7
Update personal information
7
View job history
Not Rated
View company policy documentation
Not Rated
Employee recognition
Not Rated
Tracking of all physical assets
Not Rated
Report builder
6
Pre-built reports
5
Ability to combine HR data with external data
Not Rated
Performance plans
Not Rated
Performance improvement plans
Not Rated
Review status tracking
Not Rated
Review reminders
Not Rated
Multiple review frequency
Not Rated
Create succession plans/pools
Not Rated
Candidate ranking
Not Rated
Candidate search
Not Rated
Candidate development
Not Rated
Not Rated
New hire portal
Not Rated
Manager tracking tools
Not Rated
Corporate goal setting
Not Rated
Individual goal setting
Not Rated
Line-of sight-visibility
Not Rated
Performance tracking
Not Rated
Job Requisition Management
Not Rated
Company Website Posting
Not Rated
Publish to Social Media
Not Rated
Job Search Site Posting
Not Rated
Duplicate Candidate Prevention
Not Rated
Applicant Tracking
Not Rated
Notifications and Alerts
Not Rated