Ascentis relationship
March 16, 2018
Ascentis relationship
Score 7 out of 10
Vetted Review
Verified User
Overall Satisfaction with Ascentis HR
We use Ascentis HR by the entire organization. There are 3 administrators, and all employees use Employee Self Service. Employees use ESS to view/change benefits and personal information. They also view pay stubs there. Prior to downsizing, we used it for open enrollment. As an administrator, I use it for reporting and research.
Pros
- Ascentis HR was invaluable when we conducted layoffs. The database provided us with necessary information to make appropriate severance decisions.
- Ascentis HR is very useful in providing information for verification of employment requests.
- Ascentis HR is useful in providing census information for annual open enrollment.
Cons
- We experienced difficulty with Carrier Connect feeding properly.
- COBRA reporting seemed cumbersome.
- Benefit deduction tables are cumbersome when using age rates. The employer portion is not available to include in the total when a participant chooses family coverage - we must do manual calculations and hard input into payroll.
- The cost for modules used is reasonable.
- High ROI during reduction in force activities.
- Ultimate, ADP and Paychex Flex
Ascentis seemed more geared toward small to mid-size companies, and the pricing was better.
Our payroll 'go live' event. We were doing final preparations during Christmas and New Years holidays, and Ascentis was available 24/7.
Comments
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