Lacking System
March 21, 2018

Lacking System

Anonymous | TrustRadius Reviewer
Score 1 out of 10
Vetted Review
Verified User

Overall Satisfaction with Ascentis HR

The NOVAtime support staff are excellent. Everyone at Ascentis is very polite but we got no where with Performance management needs.
Ascentis is used as our HRIS. It is used across the entire organization. It is used for onboarding all employees, benefits administration, timekeeping, and recruiting. It is supposed to be used for performance but the product is not great.

Pros

  • There are a variety of really great reports that we can pull. The ability to create custom reports is also a plus.

Cons

  • The performance management system needs a lot of work. We've encountered so many different issues that we didn't use it for two review periods which cost us a lot of time.
  • The ATS tracking system is not the greatest. It is especially difficult uploading or updating the documents needed after an applicant has been hired.
  • It's taken away time from business objectives because we've done a lot of manual entry. We attempted to get training and our account manager did not help at all. We got a new one and received the same poor service only to get a replacement in a short amount of time. We've had 3 account managers in the last year.
I wasn't involved in the decision to pick Ascentis HR. We inherited the system.
Anytime I call into NOVAtime support.
It'd really benefit from being completely in the cloud. The performance piece would benefit from being completely reworked. It'd really benefit from having everything in one place as opposed to multiple logins (Remote desktop is not ideal and is outdated).

Ascentis (discontinued) Feature Ratings

5.4
Employee demographic data
5
Employment history
5
Job profiles and administration
5
Workflow for transfers, promotions, pay raises, etc.
5
Organizational charting
5
Organization and location management
5
Compliance data (COBRA, OSHA, etc.)
8
5.0
Pay calculation
5
Support for external payroll vendors
5
Benefit plan administration
5
Direct deposit files
5
Salary revision and increment management
5
4.3
Approval workflow
5
Balance details
5
Annual carry-forward and encashment
3
5.0
View and generate pay and benefit information
5
Update personal information
5
View job history
5
View company policy documentation
5
Asset Management ()
Not Rated
6.0
Report builder
8
Pre-built reports
5
Ability to combine HR data with external data
5
Integration with other HR capabilities ()
Not Rated
1.0
Performance plans
1
Performance improvement plans
1
Review status tracking
1
Review reminders
1
Multiple review frequency
1
3.0
Create succession plans/pools
3
Candidate ranking
3
Candidate search
3
Candidate development
3
5.0
New hire portal
5
Manager tracking tools
5
1.0
Corporate goal setting
1
Individual goal setting
1
Line-of sight-visibility
1
Performance tracking
1
2.0
Job Requisition Management
2
Company Website Posting
2
Publish to Social Media
2
Job Search Site Posting
2
Duplicate Candidate Prevention
2
Applicant Tracking
2
Notifications and Alerts
2

Comments

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