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My Asigra synopsis...
November 25, 2014

My Asigra synopsis...

Greg Drumsta | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Reseller

Software Version

12.2.1

Modules Used

  • DS-User, DS-Operator, DS-System, DS-Client, DS-License Server

Overall Satisfaction with Asigra

We use Asigra as our primary backup solution. We are re-sellers and use it across every client that needs a backup solution, including ourselves.
  • A cloud backup system that is agent-less. You just simply need to install an interface (DS-User) to interact w/your backup jobs.
  • Block level backup. You only backup files changes as opposed to sending the whole file, saving bandwidth.
  • Ease of use. I find the interface is relatively simple to use and get used to. If you have never used backup software, I feel the program caters to all user levels.
  • The event log errors that are returned by some failure a job has. Some are cryptic.
  • When restoring file types, I'd like to see the ability to restore multiple extensions, as opposed to 1.
  • I would like to see more community involvement. There are not many online resources for support other than Asigra's helpdesk and a random unofficial forum.
  • The way files are stored on the server, saves space and cuts cost.
  • The clients never see a difference in bandwidth when backing-up/restoring items on their network.
N/A
Whether we renew Asigra or not is my decision. Regardless of not being my decision, all of our clients are setup and functioning w/out issue. If we were to change, it would cause tons of work, clients would be questioning our decisions and and overall headache. We are not changing.
I do not see why I would not recommend this product as a solution. My only problem is the company supports VMware more exclusively than Hyper-V.