athenaCollector is User Friendly
February 13, 2015
athenaCollector is User Friendly
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with athenaCollector
- Ease of scheduling appointments, checking patients in, and entering charges.
- The system is very user friendly and navigation throughout the system is not complicated.
- Reporting tools are setup in a format that the average user can use.
- Reporting for payer contract variances is weak for an organization as large as ours.
- Custom report development can get pricey and take some time to develop.
- A few of the spin-off products, such as the Dashboards, are not as customizable as our organization had hoped they would be.
The ease of use is far superior than any other similar billing systems product I have used. Navigation throughout the system is very self explanatory. Training time on this system is 1-3 days depending on users role (prior to additional on the job training within the system specific to the users role). Other systems have had software training for a week or more.