Overall Satisfaction with athenaIDX (formerly Centricity Practice Solution from GE Healthcare)
Our organization utilizes athenaIDX aka Centricity for our Medical, Behavioral Health, and OBGYN departments, and hope to soon move our Dental team into Athena. This platform allows our clinicians to electronically prescribe with ease, forms usage helps keep everyone on point.
- Scheduling, easy to use and lots of customization.
- Registration, easy and straight to the point.
- Chart feature is a lot to look at until you get to know the system, once you know where to find things it doesn't seem hard or overwhelming to use.
- Medication management was way better before the last update to an outside source. We have had nothing but issues.
- Easy way to schedule recurring appointments. The current way takes a lot longer than people would like.
- Function.
- Reporting.
- Medication Management has taken a negative impact on our clinicians, the ease of use changed into a complicated process.
I don't recall the names of the two other systems I used in the past.
Do you think athenaIDX delivers good value for the price?
Not sure
Are you happy with athenaIDX's feature set?
Yes
Did athenaIDX live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of athenaIDX go as expected?
Yes
Would you buy athenaIDX again?
Yes