Overall Satisfaction with Atlassian Confluence
- The plugins available for Confluence make it a great platform for any internal (and possible external) team site and/or wiki. There are plugins for just about anything you can imagine.
- it's easy to use IF YOU READ THE DOCS. If you don't read the docs, it can be a bit confusing for new users.
- The interface could be more intuitive. It's not always clear where to find the right button, and the documentation is not always clear.
- More flexibility in themes would be nice. I can immediately tell if a site is running on Confluence because the themes all look alike.
- We would like tools that make Confluence more of a CMS for general internal website functionality.
- Positive impact on collaboration.
- Positive impact on improving our agility.
- Positive impact on communication and documentation.
Confluence and Mediawiki have a lot in common if all you want is a simple wiki solution. If you want a more integrated toolset to work on the entire project lifecycle, Confluence blows Mediawiki away. Joomla and Drupal are more generic solutions better suited to building websites than Confluence is. But they pale in comparison as knowledge base platforms. Confluence wins that battle hands down.
It is particularly good as a wiki. The tagging functionality, linking and JIRA integration are fantastic. If you use JIRA without Confluence you're definitely missing out! If you want a more flexible website tool, Confluence may not be for you. You're pretty locked down in how you can craft the appearance of your pages. But if that isn't important to you it can be a great tool for websites too.