Confluence is a no brainer if you want to save time and money
May 12, 2021
Confluence is a no brainer if you want to save time and money
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Atlassian Confluence
[Atlassian] Confluence is used in two primary ways within Cisco AppDynamics. The first use case is for internal documentation, where we use [Atlassian] Confluence across nearly all departments for documentation surrounding internal services, directories, glossary of terms, high level project planning, reporting and dashboarding, and policies/procedures.
The second use case is for our public facing customer documentation of our software. This saves use the time and headache of building our own solution to provide docs, and since our target customers tend to be in the tech field, most have familiarity with navigating Confluence's UI.
The second use case is for our public facing customer documentation of our software. This saves use the time and headache of building our own solution to provide docs, and since our target customers tend to be in the tech field, most have familiarity with navigating Confluence's UI.
- Straightforward display of page trees and click paths.
- Fairly freeform content development that can be used for a variety of use cases.
- Solid template support to help minimize overhead on repetitive or frequently used actions.
- Good permission control with self service capabilities.
- Excellent plugin marketplace with a near infinite set of solutions for any scenario.
- Data Center is taking a back seat to Cloud. This leaves companies with internal policies against the usage of cloud apps for storing highly confidential data in a tough place.
- Search in Data Center is wildly inaccurate.
- Some "basic" functionality such as page views and document workflows only come with expensive add-ons.
- Integrations with other tools
- Easy to consume templates
- Ability to add custom templates
- Easy page building with macros, layouts, and keyboard shortcuts
- Positive ROI through storing all planning and progress documentation including all prior versions
- Positive ROI through limiting the administrative overhead of building and organizing pages
- Negative ROI through some missed communications during drafts due a lack of draft workflow out of the box
- MS SharePoint, Box and Google Drive
[Atlassian] Confluence is backed by direct, and superior support from Atlassian versus their vendors. For end users, [Atlassian] Confluence provides way more options for layout and content, while also being simpler and easier to use. Most other tools also require a higher level of interaction with IT or global administrators. With confluence, both content creators and consumers can draft an consume content with a much smoother, more intuitive experience.
Do you think Atlassian Confluence delivers good value for the price?
Yes
Are you happy with Atlassian Confluence's feature set?
Yes
Did Atlassian Confluence live up to sales and marketing promises?
Yes
Did implementation of Atlassian Confluence go as expected?
Yes
Would you buy Atlassian Confluence again?
Yes