Atlassian Confluence - One stop shop to find any content or information in the organization
May 13, 2021

Atlassian Confluence - One stop shop to find any content or information in the organization

Raman Ahuja | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Atlassian Confluence

Atlassian Confluence is used by entire organization across departments and geographies. Atlassian Confluence primarily acts as a central repository for all the knowledge that exists in the organization. The information is well organized in terms of pages and spaces and Atlassian Confluence acts as the first place to search whenever anyone is looking for the information. So it avoids reinventing the wheel by allowing to check if similar work has been done by some other team in some other geography which can be adapted or used as such.
  • One can subscribe to the pages and spaces and receive updates in the feed on their home page.
  • Searching the documents and content is efficient and one can make it more simple by adding labels to the content or pages.
  • Access to a particular page or space can be managed and only certain people can be allowed to view or edit.
  • The process to create pages and upload content is not that intuitive. It takes sometime for an user to get used to it.
  • Search works well with labels but not able to search within the documents and content accurately.
  • There is no way to export the documents to cloud storage solutions.
  • Ability for multiple people to work on the same content at the same time is something very important as a lot of projects in the organization are transversal. Inbuilt version management also makes it easy to consolidate or roll back the changes.
  • Ability to manage access to content as some content is classified and can only be shared with specific people.
  • Integration with some of the existing software we use.
  • Atlassian Confluence is deployed on the cloud which means we save a lot of money and don't need to maintain our own servers.
  • Increased collaboration across different teams and geographies.
  • Mobile apps allow people to access content on the go as well and from any device.

Do you think Atlassian Confluence delivers good value for the price?

Yes

Are you happy with Atlassian Confluence's feature set?

Yes

Did Atlassian Confluence live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Atlassian Confluence go as expected?

I wasn't involved with the implementation phase

Would you buy Atlassian Confluence again?

Yes

Jira Service Management (Jira Service Desk), Druva inSync, Virtru
Atlassian Confluence is primarily suited for medium to large organizations where departments are replicated across geographies. This makes it difficult and imperative at the same time for teams on one geography to know what work is being done by the teams in other geographies. This avoids doing the same work again and enables collaboration when multiple teams are facing the same problem.

Confluence Feature Ratings

Task Management
Not Rated
Workflow Automation
Not Rated
Mobile Access
Not Rated
Search
Not Rated
Visual planning tools
Not Rated
Not Rated
Notifications
Not Rated
Discussions
Not Rated
Internal knowledgebase
Not Rated
Versioning
Not Rated
Video files
Not Rated
Audio files
Not Rated
Document collaboration
Not Rated
Access control
Not Rated
Advanced security features
Not Rated
Integrates with Google Drive
Not Rated
Device sync
Not Rated