Item: Atlassian Confluence
Rating: 9
Author: Binoy Shah

Use Cases and Deployment Scope

[Atlassian] Confluence is being used by our organization across all departments and trams. [Atlassian] Confluence is great for helping our company maintain all documentation, standard procedures, etc. We have a lot of different technologies that we use, so it is great to keep everyone on the same page and house all of these standards.

Pros and Cons

QUICK How-to Guides that can be generated and share instantly
One can subscribe to the pages and spaces and receive updates in the feed on their home page
Automatic Email notifications of new updates in the Confluence area
The platform integrates easily with other Atlassian platforms including third-party apps thus improving its reliability

The web app has a tendency to be quite slow
The export can only export as word or PDF. It would be great if it can also export as markdown.
I wish the navigation were a little easier

Most Important Features

Project Management
Communication
File Sharing & Management

Return on Investment

It's affordable and fits well in all organizations allowing them to grow their workflow easily.
Helps us create dedicated work spaces giving our staff comfort and proper environment to work on assigned tasks and projects
We have been able to consolidate different individual's knowledge into one central area

Alternatives Considered

MS SharePoint and Slack

It's quite famous and consistency and alignment are what we're after with using Confluence and all of Atlassian's products. This has helped us to be more transparent with out product and development teams as well.

Key Insights

Do you think Atlassian Confluence delivers good value for the price?

Yes

Are you happy with Atlassian Confluence's feature set?

Yes

Did Atlassian Confluence live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Atlassian Confluence go as expected?

I wasn't involved with the implementation phase

Would you buy Atlassian Confluence again?

Yes

Other Software Used

MS SharePoint, Slack, Google Drive

Likelihood to Recommend

If you're looking to build a tightly integrated suite of documentation, code management, and task management, [Atlassian] Confluence will do a great job and serving the documentation piece of the puzzle. Through short code/actions, you can easily link in-work tickets and on the Jira side of things, you can easily point to documentation to help finish a task. We've done this on a couple of large projects with success. For a general Wiki, it may be a little bit too much infrastructure, and the system may cause you to create too many documents which leads to an organizational hassle.

Great knowledge base and wiki place

Overall Satisfaction with Atlassian Confluence