Overall Satisfaction with Attentive Mobile
We use Attentive Mobile as our SMS marketing platform, and several clients have adopted it. We have built-in systems for email, social, and search, but Attentive Mobile came in as a great third-party for us to enable SMS campaigns. A couple of our marketing team members manage the accounts for our clients.
- Easy-to-use dashboard
- Ability to create/customize different creatives
- Helpful customer service and client support team
- Agency billing is a little messy
- Reporting is all Excel based, not interactive
- Occasional (rare) bugs in the UI
- Some clients seeing 50x ROAS (which plateaus eventually)
- All clients making money
While ManyChat is specific to Facebook Messenger, my experience in their platform made it very easy to hit the ground running with Attentive Mobile. With the policy changes in the Messenger world, we have mostly abandoned that and moved to SMS for a direct line to customers. Attentive Mobile has much stronger ROAS with SMS than ManyChat had with Facebook Messenger.
Do you think Attentive Mobile delivers good value for the price?
Are you happy with Attentive Mobile's feature set?
Did Attentive Mobile live up to sales and marketing promises?
Did implementation of Attentive Mobile go as expected?
Would you buy Attentive Mobile again?
Attentive Mobile is great for those who actively want to build and talk to their community. The goal is to send two messages per week to optimize revenue while balancing out unsubscribes. If a client has trouble with content or finding appropriate marketing messages to send, Attentive Mobile might not be a good fit.