Automate: Easily the BEST tool & customer service!
July 14, 2020

Automate: Easily the BEST tool & customer service!

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Automate.io

Automate.io allows the transfer of data from Google Forms to Monday.com which has been extremely helpful, not to mention a big time saver. No more manual processes, emails & related follow-ups.
  • Automatically populates information into other applications.
  • Saves tedious work & time checking on information.
  • Set it up once and it runs as needed.
  • Easier date formats to avoid errors.
  • Integration helps numerous departments who are now able to see the data ROI: priceless.
  • Dozens of hours saved each month in following up and tracking results ROI: thousands/yr.
Amazing customer service! You can schedule a time to chat through the issue or use the chat. I've used each method once and both times they understood my issue and helped me resolve it. They were very thorough and persistent in determining the issue and fixing it.

For example, July 1 on a Google Form was showing up as January 7 in Monday.com due to formatting conversions. After trying multiple versions to fix it myself, I couldn't get it corrected. Abhijeet from Automate fixed my bot to ensure the date was being reflected correctly in Monday.com and was patient enough to wait for me to test it several times.

Customer service makes all the difference when you run into an issue and happy to report this crew rates an A+

Do you think Automate.io delivers good value for the price?

Yes

Are you happy with Automate.io's feature set?

Yes

Did Automate.io live up to sales and marketing promises?

Yes

Did implementation of Automate.io go as expected?

Yes

Would you buy Automate.io again?

Yes

Any information transfer between systems. They have a lot of different applications that integrate with their system, which saves a lot of tedious follow-ups.

Automate.io Feature Ratings

Pre-built connectors
10
Support for real-time and batch integration
10
Data security features
10