Good solution, with room to improve
Updated September 24, 2024
Good solution, with room to improve
Score 8 out of 10
Vetted Review
Verified User
Overall Satisfaction with Automox
Schedule and apply Windows updates to our customers Virtual Machines. Manage existing installed software via reporting capabilities.
Help provide reporting to customers for scheduled and pending Windows updates on a monthly basis.
Provides the capability of scheduling and running updates on a one time or ongoing basis to help implement updates when you need them,
Help provide reporting to customers for scheduled and pending Windows updates on a monthly basis.
Provides the capability of scheduling and running updates on a one time or ongoing basis to help implement updates when you need them,
Pros
- gathers new windows updates
- provides interface to approve updates for groups of VMs
Cons
- reporting
- VM compatibility
- reduces time spent managing windows updates for multiple customers
- provides reporting on multiple customers when Azure isn't able to
increased efficiency for patch management, with one interface to use for all updating needs across multiple customers. The reporting feature is something Azure does not have via lighthouse currently and this is a major reason for using Automox. Reporting has had some issues, but support has been mostly responsive to our issues.
Automox is much more reliable than OpsRamp. Reporting is also much better with Automox. There are still areas for improvement for Automox such as consistent reporting and more accurate compatibility with VMs as we have found the minimum PowerShell version is not checked during the compatibility scan on each VM
Do you think Automox delivers good value for the price?
Yes
Are you happy with Automox's feature set?
Yes
Did Automox live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Automox go as expected?
Yes
Would you buy Automox again?
Yes
Comments
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