A+++ Awesome Usability, Even Better Customer Support!
June 23, 2016

A+++ Awesome Usability, Even Better Customer Support!

Dave Eddy | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Autopilot

We use Autopilot for our client's email marketing/automation and also our own. I'm also in a startup called Camplify which is a 2-sided marketplace for RV sharing and we have found Autopilot extremely useful.
  • Customer service is awesome. It is EASY to get your questions answered and problems solved
  • Extremely easy to use
  • Love the SMS and postcard features
  • A better WYSIWYG editor would be great, but I'm sure they'll get to that :)
  • Increased conversion rates
  • Increased retention levels
  • Increased customer satisfaction
Any business that wants email marketing and automation to be easy and simple.

Ortto Feature Ratings

WYSIWYG email editor
5
Dynamic content
9
Ability to test dynamic content
9
A/B testing
8
Mobile optimization
9
Email deliverability reporting
10
List management
9
Triggered drip sequences
10
Lead nurturing automation
10
Data quality management
9
Automated sales alerts and tasks
9
Event/webinar marketing
9
Social profile integration
7
Dashboards
8
Standard reports
8
API
9
Customizability
9
Integration with Salesforce.com
9