Item: Ortto
Rating: 7
Author: Verified User

Use Cases and Deployment Scope

We previously used their Quadrotech platform for many years which was configured with our exchange. Their portal was used by me to administer about 30-40 user accounts including security groups. An example use case would be enabling a user to have a different type of enterprise Microsoft license once they become full time. Was a pretty basic system.

Pros and Cons

Consolidates a lot of info into one place to administer.
Easy access.

It is not intuitive to navigate the backend.
Pages would time-out frequently when performing changes to users.

Return on Investment

Not sure. I cannot put a $ on it for ROI as I was the administrator and not part of the team that procured it. Time-wise I would say I spent less time using it than I previously had used in CloudPortal Services Manager.

Alternatives Considered

Okta Workforce Identity, Accelerite CloudPortal Business Manager and Azure Active Directory

Okta and Azure AD seem to work better for administering our email tenant and users for me comparatively. They just seem easier to use and I was already experienced with both.

Other Software Used

Okta Workforce Identity, Azure Active Directory, Compass

Likelihood to Recommend

Once we moved to O365, Autopilot was pretty well suited as an administrative application. It was easy enough to use but with basic learning curves and understood expectations of performance. When making updates at the user level within the tenant, it was easy to make changes such as applying a new security group or adding someone to a different license. I can see it being a good solution for new O365 admins so I'll give it a seven which is good - not great. I would say it didn't do as well with email distribution groups. We still had to use another program (or three) to perform those sorts of administrative tasks which is a bummer when moving to something as flexible as O365. If Autopilot could have been used to handle all those tasks, I would have rated it an 8 or 9 for the convenience.

Migration was easy but not as many O365 tenant capabilities as I'd prefer

Overall Satisfaction with Autopilot