Overall Satisfaction with Avalara
Avalara is used by the Accounting/Tax Department. We use it to streamline our sales tax filing obligations in 29+ states. We have also integrated Avalara with our ERP system, ePIC through a custom API to make sales tax calculations for our invoices to customers
- Streamlines sales tax process with electronic filing and includes paper filing
- Makes payments of sales tax simple
- Stores or tracks unused sales tax credit
- Provide more specific support for companies that require API to connect their ERP system to Avalara
- Provide more advance notification and training for changing AvaTax platform
- It has cut down a lot of administrative time for filing tax returns.
- It has significantly helped with calculating correct sales tax rates, verifying sales tax rate, and answering sales tax rate questions from a customer.
- ePIC ERP system
- Accounting
Highly difficult as Avalara provided virtually no support. They make it difficult to communicate to the appropriate engineers
- Avalara Returns
Avalara Feature Ratings
Avalara Implementation
Integrating Avalara
- e-PIC
It was challenging to find the correct technical or support person to assist with changes to our API to get our system to talk to AvaTax.