Overall Satisfaction with Avalara
We have Avalara calculate our taxes for sales and then we use the reports so that we can then file our own returns. The reports are always spot on and makes filing our returns easy.
- The reports are easily accessible and easy to understand.
- My account manager is always willing to help.
- Avalara is always willing to back up their reports.
- One on one contact. That was particularly difficult when setting everything up at first.
- Customer service - when I have called for help they don't walk you through a process instead they refer you to a report.
Do you think Avalara delivers good value for the price?
Yes
Are you happy with Avalara's feature set?
Yes
Did Avalara live up to sales and marketing promises?
Yes
Did implementation of Avalara go as expected?
Yes
Would you buy Avalara again?
Yes
- Avalara has reduced the time it takes to file our taxes.
- As of this time not using.
Avalara Feature Ratings
Avalara Implementation
Integrating Avalara
- Exigo
Not sure