Accuracy and efficiency at its finest
November 18, 2020

Accuracy and efficiency at its finest

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Modules Used

  • AvaTax

Overall Satisfaction with Avalara

We currently use Avalara for sales tax calculations in the US & Canada. It is being used by the Accounting Department. Avatax has significantly reduced time spent calculating sales tax while ensuring the accuracy of tax rates for states, cities, and various jurisdiction taxes.

Pros

  • Up-to-date tax rates down to the local/jurisdiction level.
  • User interface is easy to use.
  • Provides notifications for states you may have Nexus in.
  • Ability to export data.

Cons

  • Assigning tax classification codes for items/services can be difficult as you may not find details that match the items/services you sell.
  • Depending on your ERP system, you may have to use a third party to connect data to Avatax. The third party results in additional fees and attempts to make fees recurring.
  • Not a con for Avalara, but, ensure your company has their databases set up properly or you will not be able to fully utilize all the perks and efficiency Avalara has to offer.
  • After setup, you'll be able to have accurate sales tax calculated in seconds saving a significant amount of hours spent previously.
  • We have had zero penalties from government sales & use tax audits since switching to Avatax.
  • ERP software
Had to use a third party to integrate ERP software (Macola) with Avalara. The process was easy but required extra fees through the third party.
Easy to navigate interface :
  • Setting up items, locations, or exemptions can be done with a few clicks and/or upload of appropriate documents.
  • The ability to export transactions is the simple click of a button.
  • Reports are easy to access.
  • Nexus notifications are very helpful when determining a location we may have to register for.
  • Avalara Returns
Appropriate for efficiency and accuracy of sales tax calculations for orders with a single service/ship-to location.

Avalara Feature Ratings

Type of tax
10.0
Sales and Use Taxes
10
VAT / GST Taxes
10
Tax Reporting & Compliance
8.8
Geolocation for Tax Assessment
Not Rated
3rd-Party Software Integrations
5
Tax Data Reporting
10
Compliance Administration Management
Not Rated
Tax Exemption Processing
10
Tax Document Management
10
Complex Tax Scenario Management
Not Rated

Comments

  • Bobby Sands | TrustRadius Reviewer
    Bobby Sands
    (Vendor Representative) commented 4 years ago
    Thank you for sharing about your experience with Avalara AvaTax, we're happy to hear it has been positive. We are committed to offering a reliable and easy-to-use solution, and we look forward to continuing to serve you. If you have any additional comments you’d like to share, please contact customercare@avalara.com.

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