Outstanding product and exceptional Onboarding Specialist
December 07, 2021

Outstanding product and exceptional Onboarding Specialist

Shlomi Rabi | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Modules Used

  • AvaTax

Overall Satisfaction with Avalara

As a first-time entrepreneur, the learning curve is steep, and there are so many verticals to cover. Avalara made the tax collection and tracking portion so much easier. I would be remiss not to highlight [...], an Onboarding Specialist, who embodied professionalism and customer service. She took what would have been a very daunting task, and walked me through the entirety of the process, always responded promptly to my inquiries, and was patient and professional. If this is the type of individual Avalara hires, clearly their standards are high, and they ensure that their products have the best possible ambassadors. I couldn't recommend their services enough.
  • Customer Service.
  • Filing Taxes on client's behalf.
  • Sending prompts ahead of schedule.
  • The excels can be a little bit glitchy at times.

Do you think Avalara delivers good value for the price?

Yes

Are you happy with Avalara's feature set?

Yes

Did Avalara live up to sales and marketing promises?

Yes

Did implementation of Avalara go as expected?

Yes

Would you buy Avalara again?

Yes

  • Saved me a tremendous amount of time.
  • Peace of mind in knowing all tax-related matters were taken care of.
  • Accounting.
Not at all.
Wonderful and user-friendly website; a range of very helpful products, and exceptional customer service.
  • Avalara Returns
Very much benefitted.
Avalara is the best suited service provider for streamlining the entire journey of tax collection, giving the client the peace of mind that all is under control by the best possible product.

Avalara Feature Ratings

Sales and Use Taxes
10
Cross-border Taxes
10
VAT / GST Taxes
10
Energy and Fuel Taxes
10
Geolocation for Tax Assessment
10
3rd-Party Software Integrations
10
Tax Data Reporting
10
Compliance Administration Management
10
Tax Exemption Processing
10
Tax Document Management
10
Complex Tax Scenario Management
10