Avid Avalara User
December 23, 2021
Avid Avalara User
Score 8 out of 10
Vetted Review
Verified User
Modules Used
- AvaTax
Overall Satisfaction with Avalara
We use Avalara to help collect & remit sales/use tax. It is a helpful tool in determining what states we are required to file in as well as [determining] when we meet economic nexus thresholds for certain states we do not have a physical presence in. The webinars they offer are always really engaging and super helpful. Like all tools - we have had issues with importing transactions & switching over from their legacy import to the new one. However, their support team is quick to respond when tickets are opened.
- Reporting
- Making nexus thresholds obvious
- New transaction import
- making adjustments to specific transactions
Do you think Avalara delivers good value for the price?
Yes
Are you happy with Avalara's feature set?
No
Did Avalara live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Avalara go as expected?
I wasn't involved with the implementation phase
Would you buy Avalara again?
Yes
- It's for sure a huge time saver for our business
- Netsuite
- Stripe
- Avalara Returns
Avalara remits our returns on our behalf and it is nice having peace of mind that it is being done correctly and automatically based on the imports that we put into the system and the manual adjustments we make before the 10th of each month. Saves us a lot of time at month-end.