Run away.
January 27, 2022
Run away.
Score 1 out of 10
Vetted Review
Verified User
Modules Used
- AvaTax
Overall Satisfaction with Avalara
Stay away from this service. We used Avatax to help monitor economic nexus and file returns. We were initially quoted under $1000 for the year for this service. I have now been charged upwards of $6,000 in a 12 month period. Mind you, we file returns for one state, and our business has less than 3,500 transactions per year. I have found customer service to be incredibly unhelpful. This is 100% not OK.
- In my opinion, nothing
- customer service
- billing
- technical support
Do you think Avalara delivers good value for the price?
No
Are you happy with Avalara's feature set?
No
Did Avalara live up to sales and marketing promises?
No
Did implementation of Avalara go as expected?
No
Would you buy Avalara again?
No
- The company has lost money using this product
- WooCommerce
- Avalara Returns
I will most likely file the return on my own as I have not received confirmation that Avalara has filed it yet.