Avalara owns this space.
August 31, 2022

Avalara owns this space.

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Modules Used

  • AvaTax
  • Returns
  • CertCapture

Overall Satisfaction with Avalara

I'm a Certified Implementation Partner that has worked with Avalara for many years. I'm certified in AvaTax, Returns, CertCapture, and SST. I also assist clients with Registrations.
I recently worked with Janay Bridges to implement SST for 5 states. She was thorough, knowledgeable, and communicative. The project was completed without a hitch.
  • Accurate tax calculations
  • Plethora of reporting and data importing/exporting tools
  • Integration with ERP
  • Use Tax integration with Sage 100

Do you think Avalara delivers good value for the price?

Yes

Are you happy with Avalara's feature set?

Yes

Did Avalara live up to sales and marketing promises?

Yes

Did implementation of Avalara go as expected?

Yes

Would you buy Avalara again?

Yes

  • SST saving one client $250/mo for 5 states.
  • Returns for 20 states saves $1,000+/mo in time/effort with reduced risk.
  • Tax Research reduced exposure in 10 states. Priceless.
  • Sage 100 ERP (US)
Simple. Feature set has recently been improved with CertCapture integration.
Avalara API is full featured. Requires little to no change in existing user workflow.
  • Avalara Returns
  • CertCapture
  • Professional Services (nexus studies, registrations, backfiling, etc.)
Outsourcing has saved thousands of $ in labor and fees while ensuring accuracy, timeliness, and compliance.
Weak or non-existent integration.
eCommerce giftware retailer (Shopify) in multiple states works seamlessly with tax calculations and files/remits multiple states. Great visibility into states nearing economic nexus.

Another case needed extensive use of Avalara Tax Codes. The Tax Matrix builder is a phenomenal tool for this research.

Marketplace configuration seamlessly handled an Amazon MFN client need.

Avalara Feature Ratings

Sales and Use Taxes
10
Cross-border Taxes
Not Rated
VAT / GST Taxes
Not Rated
Energy and Fuel Taxes
Not Rated
Geolocation for Tax Assessment
Not Rated
3rd-Party Software Integrations
8
Tax Data Reporting
9
Compliance Administration Management
9
Tax Exemption Processing
9
Tax Document Management
9
Complex Tax Scenario Management
9